Get in Touch!
We’re excited to connect with you! Whether you have questions about our Certified Gemstone Identification services, want to collaborate, or simply share your passion for gemstones, we welcome your message. Our dedicated team strives to respond to every inquiry within 24 hours, ensuring a prompt and personalized experience.
Please note that all contact information provided is kept strictly confidential and will not be shared with any third parties. Your trust in us means the world.
Frequently Asked Questions (FAQs)
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How do I know my message is received?
You’ll receive a confirmation email upon submitting your message. We aim to respond within 24 hours, but please allow for occasional delays due to the volume of inquiries. -
What if I don’t hear back after 24 hours?
If you haven’t heard from us by then, feel free to resend your message or try a different contact method. -
Can I get help identifying a specific gemstone?
Absolutely! We’re here to assist. Please provide detailed descriptions and any relevant photos for the most accurate results. -
Are your services only for Round Rock?
While our base is in Round Rock, we offer remote identification services worldwide. -
How secure is my information?
Your privacy matters to us. We use industry-standard security measures to protect your personal information and will never share it with unauthorized parties.